Evidence / EX-22 / 2025-08-25
Josh Gonzales, Executive Escalations, closes the case
From: Josh Gonzales, Executive Escalations, HP Inc.
To: [customer email]
Sent: August 25, 2025 (quoted in HP's September 8 reply)
Subject: RE: Case #5144181121 — Exchange Approved, Then Canceled Without Justification
To: [customer email]
Sent: August 25, 2025 (quoted in HP's September 8 reply)
Subject: RE: Case #5144181121 — Exchange Approved, Then Canceled Without Justification
Hello Rick,
As we have not received your response requesting to proceed with the transaction, your case will now be closed.
Thank you for your time,
Josh Gonzales
Executive Escalations
HP Inc.
████ [phone]
[HP email redacted]