Evidence / EX-18 / 2025-08-20
Customer copies HP's then-CEO Enrique Lores, General Counsel Julie Jacobs, Investor Relations, CMO and Board
Recipients shown to document who was notified. The letter's text is available to journalists on request.
From: Rick Barnett (customer)
To: Josh Gonzales (Executive Escalations)
Cc: Julie Jacobs (Chief Legal Officer and General Counsel); investorrelations@hp.com; [Chief Marketing Officer]; Enrique Lores (then-CEO); bod@hp.com
Sent: August 20, 2025, 2:07 PM PDT
Subject: Case #5144181121 — Exchange Approved, Then Canceled Without Justification
To: Josh Gonzales (Executive Escalations)
Cc: Julie Jacobs (Chief Legal Officer and General Counsel); investorrelations@hp.com; [Chief Marketing Officer]; Enrique Lores (then-CEO); bod@hp.com
Sent: August 20, 2025, 2:07 PM PDT
Subject: Case #5144181121 — Exchange Approved, Then Canceled Without Justification
Recipients shown to document who was notified. The letter's text is available to journalists on request.