Hello Rick,

My teammate Sam let me know that you have been trying to reach out to get this situation addressed and resolved.

I was able to speak with our Sales team this morning, and it looks like the unit you purchased is back in stock and on a sale currently.

Here is a link to the product: https://www.hp.com/us-en/shop/pdp/hp-zbook-power-16-inch-g11-mobile-workstation-pc-wolf-pro-security-edition-p-a20h5ua-aba-1
Price: $2978.80

What we can do, is assist you in processing this purchase/transaction, and should you wish to proceed, we will also provide you with an additional $100 off of your order cost.
As you were refunded $2811.65 for your previous order, this would bring the new transaction to virtually the same cost.

Should you wish to proceed with this new transaction, I will let our Sales team know and they will reach out to you to assist.
I will also be sure to let them know to apply any other credits/discounts we can to see if we can get the cost to you as close as possible to your original order.

Please let me know if you have any questions or concerns.

Thank you,

Josh Gonzales
Executive Escalations
HP Inc.
████ [phone]
[HP email redacted]